Responsible Gaming
Gambling Should Be Entertainment, Not Income
Online pokies should be enjoyed as a form of entertainment only. Gambling is never a reliable way to make money or solve financial problems. Only gamble with money you can afford to lose, and always set strict limits before you play.
At Leo Vegas Online Pokies NZ, we're committed to promoting safe and responsible gaming practices for all our players.
Age Verification
You must be at least 18 years of age or the legal gambling age in your jurisdiction to use our services. We take age verification seriously and conduct checks to ensure compliance with New Zealand gambling laws.
If you are under the legal age, please do not attempt to gamble. Underage gambling is illegal and harmful.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your gambling behaviour, you may be developing a gambling problem:
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding gambling: Keeping your gambling secret from family, friends, or partners
- Increasing stakes: Needing to gamble with larger amounts to get the same excitement
- Loss of control: Being unable to stop gambling or stick to set limits
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Financial problems: Borrowing money or going into debt to gamble
- Mood changes: Feeling anxious, depressed, or irritable when not gambling
- Tolerance: Needing to gamble more frequently or with larger amounts
- Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling
If you recognise these signs, please seek help immediately.
Self-Help Tools & Safer Gaming Features
We offer several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a given time frame
- Session Limits: Limit the amount of time you spend gambling in one session
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform
Please use these tools to help manage your gambling responsibly. Contact our customer support team for assistance setting any of these limits.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted organisations:
New Zealand
- Problem Gambling Foundation (PGF): Free, confidential support and counselling
Phone: 0800 664 262 (Free call)
Website: www.pgf.nz - Gambling Helpline: 24/7 support line for problem gambling
Phone: 0800 GAMBLE (0800 426 253)
Australia (if applicable)
- Gambling Help Online: Free counselling and support
Website: www.gamblinghelponline.org.au
United Kingdom
- GamCare: Free support for problem gamblers
Website: www.gamcare.org.uk - GamStop: National self-exclusion scheme
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council: Education and support resources
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling: Helpline and treatment referrals
Website: www.ncpgambling.org
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Health education and gambling support
Website: www.bzga.de
If You Need Help, Reach Out Today
Problem gambling is a serious issue that affects individuals and families. If you or someone you know is struggling with gambling, please seek help immediately. The organisations listed above provide free, confidential support and are ready to assist you.
Remember: It's never too late to ask for help. Reaching out is a sign of strength, not weakness.
For more information about responsible gaming at Leo Vegas Online Pokies NZ, please contact our customer support team or visit our responsible gaming policy page.